Free trials & licensing
How Do I Contact Support About a Suspended License?
Use the Contact Us form and select License or activation. A support request does not automatically reinstate a license.
What problem does this solve?
You have a question about a suspended license record.
Quick answer
Use Contact Us and select License or activation. A message records the issue; it does not automatically reinstate access.
Steps
- Open Contact Us and choose the license category.
- Describe what you see and provide the software version and the contact email associated with your request, if appropriate.
- Do not include a password, Alpaca key, payment-card number, or sensitive account screenshot.
What you should see
A local support request for owner review. Suspension and reinstatement procedures still require the final licensing service.
If it still doesn't work
Keep the confirmation and ask for a manual review. Do not attempt to bypass the application's license state.
Screenshot or video
A real app capture will go here.
No screenshot or video has been approved for this topic yet. This reserved location will only show genuine Market Watch 360 material.
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Tell us what you're seeing.
Include the app version and steps that reproduce the issue. Never include passwords, Alpaca API secrets, or payment-card information.