Market Watch 360
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Troubleshooting

A Pop-Out Chart Does Not Open or Display Properly

Confirm the selected symbol and application window state, then reopen the chart once. Record the app version and any visible error.

Outline
Help ID H11

What this guide will cover

  1. Symptoms
  2. Likely causes
  3. Safe steps
  4. Expected result
  5. Contact Support

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Related guides.

OutlineThe Window or Controls Do Not Fit My ScreenTry resizing the window and reviewing the current display zoom and row settings. Do not edit configuration files unless support directs you.OutlineThe App Feels Slow or Uses Too Many ResourcesNote the app version, market session, number of visible cards, and whether a chart is open. Close unrelated high-load work only if safe.