Troubleshooting
Some Charts Have Limited or Partial History
History depends on symbol, feed access, interval, and available observations. The exact application behavior still needs release-by-release review.
What problem does this solve?
A chart shows fewer bars than you expected.
Quick answer
Available history depends on symbol, interval, feed permissions, and which eligible observations exist. A selected-basket chart may need comparable history across several securities.
Steps
- Record the chart type, symbol or basket, and interval.
- Check the session and whether the feed has recent historical access for your account.
- Compare a shorter interval or a single-symbol chart if available.
- Note whether the limitation appears only in the weighted basket view.
What you should see
The missing span can be described precisely instead of assuming the entire data stream failed.
If it still doesn't work
Report the app version, selected basket, feed, interval, and expected versus actual date span. Do not share credentials.
Screenshot or video
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